1. Policy Statement
E & A Cleaning Solutions Ltd is committed to building a reliable, consistent, and motivated workforce.
We recognise that the quality of our service is directly linked to the people delivering it, which means that our focus is not just on recruitment, but on creating a stable workforce that supports consistent service delivery for our clients.
2. Scope
This policy applies to:
• All recruitment activities
• All employees and workers
• All operational roles across client sites
3. Our Approach
Our approach is based on three key principles:
• Accessibility
• Flexibility
• Retention
We do not rely solely on traditional recruitment methods. Instead, we focus on creating opportunities for individuals who are willing and able to work, even if they face barriers to employment.
Which means that we access a wider and often more committed talent pool.
4. Inclusive Recruitment Practices
We actively support individuals into employment by:
• Working with local job centres
• Supporting individuals returning to work after career breaks
• Considering candidates with language barriers
• Offering opportunities to those who may not have recent work experience
Which means that we create opportunities while also building a workforce that values stability and long-term employment.
5. Flexible Working Approach
We understand that many individuals require flexibility to remain in employment.
Where possible, we:
• Offer working hours that align with school schedules
• Consider individual circumstances when assigning roles
• Support work-life balance
Which means that staff are more likely to stay, reducing turnover and disruption to service.
6. Workforce Stability
We prioritise consistency across all sites by:
• Assigning regular staff to specific locations wherever possible
• Reducing reliance on short-term or temporary cover
• Building long-term working relationships with employees
Which means that clients benefit from familiar, reliable staff who understand their site and expectations.
7. Staff Retention
We support staff retention through:
• Clear communication
• Fair and consistent treatment
• Ongoing support in their roles
We aim to create a working environment where staff feel valued and supported.
Which means that we reduce staff turnover, which is one of the main causes of inconsistent cleaning services.
8. Training & Onboarding
We ensure that all new staff:
• Receive appropriate induction training
• Understand their responsibilities
• Are supported during the early stages of their role
Which means that staff are able to perform their duties confidently and consistently from the outset.
9. Performance & Accountability
We maintain standards by:
• Setting clear expectations
• Monitoring performance
• Addressing issues where they arise
This ensures that recruitment and retention do not come at the expense of quality.
10. Supporting Local Communities
Our recruitment approach contributes to local communities by:
• Supporting individuals into employment
• Providing opportunities for those facing barriers to work
• Working with local organisations and job centres
Which means that our workforce strategy delivers both operational benefits and social value.
11. Continuous Improvement
We regularly review our recruitment and retention approach to ensure it remains effective and aligned with business needs.
12. Commitment
E & A Cleaning Solutions Ltd is committed to building and maintaining a stable, reliable workforce.
Which means that our clients receive a consistent, dependable service delivered by people who are invested in their role and the standards they uphold.